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Printed Matter / St. Marks Bookstore Manager

We are seeking an experienced and highly motivated individual who can help us achieve our goals of reaching new audiences, increasing distribution activity, meeting sales and other revenue goals, and serving the East Village community.

The Bookstore Manager will be responsible for the overall management and day to day operations of Printed Matter / St Marks, a 250 sq ft bookstore located in the lobby of the Swiss Institute (SI) in the East Village. Responsibilities include: creating strategies and initiatives to meet fiscal year sales goals; inventory management; conducting onsite sales and customer service; merchandising and store upkeep; marketing and PRl and realizing onsite events and other programs in support of artists and publishers. A key aspect of the job is to tap the location’s unique public exposure in order to significantly increase in-store sales.

The Bookstore Manager’s work on marketing, PR, and social media initiatives, on-site programming, merchandising and sales efforts will be realized in consultation with the Executive Director and other Printed Matter staff. The position is supported by a part-time Sales Associate who contributes to many aspects of the store’s operations, programming and sales efforts. The position is supported by other Printed Matter and Swiss Institute staff as applicable. The Bookstore Manager reports to Printed Matter’s Executive Director.

This is a full-time position with an annual salary in the range of $55k-$65k. Benefits include 12 paid holidays, paid time-off, and an employer-paid health plan. The Bookstore Manager’s work week is Tuesday through Saturday. Ability to work occasional evening and weekend events is required. Please only apply if you are able to meet these schedule requirements.

Printed Matter / St Marks is open to the public Wednesdays & Thursdays 2-8pm, Fridays & Saturdays 12-8pm and Sundays 12-6pm, partially overlapping with the Bookstore Manager’s on-site schedule.

The health and safety of Printed Matter’s staff and visitors is of foremost importance to us during the COVID-19 health crisis. Printed Matter has a comprehensive plan informed by CDC guidelines which seeks to eliminate or reduce exposure to COVID-19 at Printed Matter’s administrative offices and storefronts. Masks and social distancing, among other safety measures, are required.

Responsibilities:

Sales, Merchandising & Customer Service

-Achieve and surpass quarterly sales goals developed in consultation with Executive Director and Distribution Manager -Strategize and implement rotating displays to maximize sales while representing the scope of artists’ books and publications that Printed Matter carries -Provide excellent customer service, expanding the current customer base and further cultivating repeat customers and customer loyalty -Further cultivate a customer base for rare/out of print titles and fundraising editions -Produce annual Printed Matter/St Marks Fundraising Editions with artists to raise funds -Produce signage and labels to best represent inventory and enhance customer experience -Meet and surpass Printed Matter membership sales goals -Analyze sales patterns to inform sales initiatives and merchandising strategies -Retain full, up-to-date knowledge of all inventory at Printed Matter / St Marks -Ensure the bookstore reflects the breadth and diversity of Printed Matter's full inventory -Oversee inventory transfers from Chelsea location to St Marks and visa versa, and track these transfers in inventory system -Order titles which reflect the themes of Swiss Institute programming in consultation with Swiss Institute staff -Manage annual inventory count and discrepancy reconciliation with Printed Matter staff support

Programming

-Schedule book launches, signings, readings, and other public events (approximately one book launch per week, and two readings, workshops, or performances per month). Collaborate with SI in producing and scheduling events that relate to SI programming -Plan and produce special projects, such as the East Village Zine Fair -Produce and rotate thematic window displays on a regular basis -Schedule a limited number of invitational artists’ window installations per year

PR & Marketing

-Strategically develop Printed Matter / St Marks’ social media presence to grow followers (currently 10k Instagram followers) and increase sales -Develop and execute PR campaigns in coordination with Printed Matter staff -Strategize and implement creative promotions and other marketing techniques

Bookkeeping & Sales Reports

-Prepare weekly bank deposits -Track and report petty cash, operating and programming expenses -Track supplemental Printed Matter / St Marks revenue which fall outside of the POS system on a monthly basis -Track Printed Matter / St Marks internal P&L

Community Relations

-Maintain and build new relationships with local non-profits, galleries, businesses, and community groups to increase awareness and foot traffic to Printed Matter / St Marks, with the possibility of developing collaborations and partnerships -Participate in local events that are mission related as a representative of Printed Matter -Act as point person for Printed Matter/SI relations, communications and collaborations with support from Executive Director

Development

-Support Executive Director and Deputy Director / Director of Development in identifying and developing fundraising opportunities for Printed Matter / St Marks

P/T and Intern Management

-Manage the Printed Matter / St Marks Sales Associate (approx. 2 days per week) and dedicated intern (approx. 2 days a week)

Required Qualifications:

Passion for Printed Matter’s mission A proven engagement in contemporary artists' books and publications and an understanding of the contemporary art publishing world and its networks A minimum of five years professional experience including bookstore or art related retail experience, with a successful track record of meeting sales goals and organizing programming. Minimum of two years in a supervisory role. Experience producing or managing display, web and print design projects Excellent organizational skills with great attention to detail Excellent written and oral communication skills Ability to multitask, problem-solve, and work well under pressure Proficiency in Microsoft Office Proficiency in design software (i.e. Illustrator, Photoshop, and InDesign) Ability to perform physical work (e.g. lifting boxes of approx. 20 pounds)

Qualities:

Entrepreneurial, strategic, creative and resourceful Hands-on, outgoing, personable and customer-service oriented Professional and diplomatic Passionate about mission driven work and public service

Printed Matter, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you’re interested in this position, we encourage you to apply! Printed Matter provides equal employment opportunities to all employees and applicants for employment and does not tolerate discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. To apply, please send a brief cover letter and your resume to jobs@printedmatter.org by September 20. Applications will be reviewed on a rolling basis.

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